Chat Agent Resume

Chat agents provide first line of communication to online customers. They work with banks, cell phone companies, and organization that sell products over the internet. Answering customers' questions chatting online and providing assistance to them in buying process are the main role these agents have to execute. In a way, they are responsible of generating sales by providing excellent customer care service. To work as a chat agent, ability to multi-task, quick thinker, patience, self-starter and customer-focused are key essential factors.

Chat Agent Resume Example

Eric Simmon
401 2nd St,
Algoma, WI 54201
Contact: (920) 487-2721
Email id:

Career Objective

To work as a chat agent and offer the best online service experience to customers looking for placing orders, filing complaints, replacing products, refunds, installation, and other issues.

Summary of Skills:

Work Experience:

Chat Agent
Phoenix International, Akron, OH
May 2012 - Present
Responsibilities and Duties

Chat Agent
Wity Bank Corporation, Akron, OH
December 2010 - February 2012



Available upon Request

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