Front Office Agent Resume

Front office agents are the faces of the hospitality industries who handle the front office operations with their smiling faces and pleasing personalities. They greet visitors and guests of hotels, casinos, resorts, and motels and address to their needs. The agents make room reservation, collect payments, provide information about the services available, book transportation, and enter details of services to be charged into the computer system in respective customer's account.

The agents must have pleasing personalities and good communication skills. Experience of front office operations is must along with knowledge of the rules and regulations of hospitality industry. They have to be exceptional in multi-tasking, discreet in taking decisions, and polite in resolving customers' queries and answering inquiries.

Front Office Agent Resume Example

Joseph V. Donovan
666 Marietta Street
Fremont, CA 94539
Phone: 707-589-1356

Career Objective:

Looking for a front office agent position at “Star Hotel and Resort,” to handle entire front office operations and ensure customer satisfaction with polite and courteous services.

Summary of Skills:

Work Experience:

Front Office Agent
Blue Diamond Hotel, Fremont, CA
October 2014 - Present

Front Office Agent
Oakwood Resort, Fremont, CA
June 2013 - September 2014



On request.

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