The effective implementation of information services analyst responsibilities is essential to maintain a smooth work flow of the relevant technical functions of the organization. The information services analyst serves as the interface between the information services staff and the end users. He/she is the key person responsible for providing support in all the functions related to hardware, software, and is equally involved in the maintenance and implementation of the organization's computerized information systems.
Key Responsibilities of an Information Services Analyst
This is the most basic and primary position responsible for assisting the help of desk functions and providing the necessary support to its users and help them in resolving their issues. The role and responsibilities of an information services analyst may vary from one organization to another. Here are some of the key responsibilities that need to be carried out by an information services analyst and depending on the organization he/she may need to perform, some additional duties as well. The following points given below will help in giving you a better idea:
In addition to these duties, the information services analyst may assist in the designing and programming of database and maintain all the relevant logs, reports and records related to the information services programs. He/she participates and attends the meetings of the organization and remains abreast with the newest trends in the field of information systems. He/she is responsible for maintaining the inventory of the relevant software, hardware, and other relevant supplies and makes requisitions for it whenever there is a requirement.
To ensure success as an information services specialist, an individual must be able to identify the issues and should be able to handle the problems faced by the end users. He/she should be able to maintain effective working relationship with the staff members and solve their problems promptly and efficiently. He/she should communicate in a clear and concise way. He/she should be well-equipped with various troubleshooting techniques and should remain abreast with the technological developments happening in the relevant field. Attention to details, patience, commitment, etc., are some of the other skills required.
The basic educational criteria that is needed to be eligible for the post of an information service analyst is a bachelor's degree in information science, information technology, or any other relevant field. A master's degree would prove to be an advantage. Additional certification would definitely be a plus.
The information services analyst needs to work for at least thirty five to forty five hours per week, Monday through Friday. If there is any emergency situation, he/she may be required to work extra in the evenings or at nights. Sometimes, he/she may be required to work on the weekends and public holidays.
The minimum salary offered for an information services analyst is $35,000. The experienced individuals can get a better salary package ranging in between $75,000 to $85,000. It may vary according to the location, type, and size of the organization an individual is working in.
The demand for information services analyst is definitely going to rise in the coming years with more organizations becoming technosavy, and hence the need to hire the information services analyst. Moreover, there is ample scope for growth and development.
Thus, you must handle the information services analyst responsibilities well in order to ensure success and take your career to greater heights.