Field Director Responsibilities
A field director is responsible for evaluating and overseeing the activities of the employees who have attended the customer's site for resolving their queries. They have to monitor the activities of the field employees and make sure that they fulfill all the customer's requirement regarding their queries. For this, the field directors are also referred to as field managers or field service managers.
Key Responsibilities of a Field Director
Field directors has to manage all staff activities and oversee their performance to ensure that the organization is accomplishing its strategic and functional goals. They have to meet grant obligation and maintain collaborative efforts for sustaining in the competition. A field director works in collaboration with the executive director and other board of directors and plays a key role in the organization.
The key responsibilities of a field director comprise:
- Developing and maintaining the work culture within the organization, conducting strategic planning for capturing the target market, building up the knowledge about the target market, and conducting training programs for the team
- Providing necessary guidance to the team members when needed, carrying out the appraisals of the field reporting staff based on their performance on field, and supporting the field development staff while conducting their induction rounds, supervising their work on field, and providing appropriate feedback on their tasks
- Developing the organizational strategies with respect to the fieldwork involved in the organization, consulting the same with business partners, financiers, and other investors before implementing the annual work plan
- Ensuring the field compliance of the workers with respect to the organizational guidelines of fieldwork, managing the overall fieldwork assigned to the workers, and assigning work to them accordingly
- Complying with the organizational reporting requirements of the workers, making sure that the compliance guidelines meet the standards of project partners, and ensuring the effective monitoring of the impact assessment
- Promoting the fieldwork associated programs through seminars, workshops, and other methods accordingly, collaborating with NGOs and other investment partners for conducting the fundraising programs, and traveling extensively for maximizing the field exposure of the organization
- Building a long lasting relationship with the business officers, project partners, investment partners, and other personnel associated with field staff management, managing the company database for filtering the field staff as per their work assignments, and coordinating with the executive director for managing the staff accordingly
- Following all the procedures and policies regulated by the organization, keeping up to date knowledge about the new developments in the management techniques and developmental thinking, and reviewing the field work progression accordingly
Required Qualifications and Skills
The basic qualification required to be eligible for accomplishing the role of a field director is a bachelor's degree in the technical field like engineering or management. Along with this, relevant experience in the management of employees and / or volunteers, community event planning, and the political / community level organizational activities is considered by the employers.
Apart from the educational qualifications and related work experience, field directors are also required to have certain skills which aide the job responsibilities undertaken by them. The skills required for accomplishing the duties of a field director comprise:
- In depth knowledge on the employment policies implemented by the government
- Excellent oral, written, and verbal communication
- Proficiency with basic computer programs like Word, Excel, Powerpoint, etc.
- Familiarity with advanced computer programs like graphic designing (Photoshop, Flash, Dreamweaver, etc.), social media communication, and website development is beneficial
- Ability to work independently or as a part of the team
- Exceptional organizational and time management skills
- Flexibility and adaptability to newer work domains
- Considerable experience in organizational building, volunteer's management, and presentation of programs
The average annual salary of a field director falls in the range of $80,000 to $100,000. The salary compensation of the field director is work specific, and it varies depending on the job location, area of expertise, and the sense of responsibility upon them.
Field directors are required to work for at least 40 hours per week in regular shifts. Apart from this, they are also required to travel extensively in their local territories for increasing the business for the organization. Field directors working for international organizations may also require to travel abroad for business expansion.
The job responsibilities of field directors are quite work specific, and it requires one to devote most of his time on field for accomplishing the responsibilities successfully. If you wish to make a head start career in this field, it will be beneficial if you are well versed with the roles and responsibilities of the field director.