The retail industry deals in a wide range of products and companies engaged in the manufacturing of consumable products. The very prominent people one could notice in this industry are the retail sales associate. These people are the main line of the the business and are responsible for selling the products the store is displaying. Their duties vary according to the size of the store. However, the most common function would be to greet and assist customers with product selection, offering customer service, maintaining inventory, and keeping the product and display area neat and clean. They may even handle cash transactions.
Since retail sales associates are the first person to meet customers when they enter into the store, they are expected to present themselves in a professional manner with a constant smile on their face. As customers are inquisitive by nature, they must be able to answer every question regarding the product's features and benefits. For this, good knowledge of product, and sales techniques are essential. The customer may even try to haggle or negotiate with the sales associates on rate. Not losing patience and convincing the customer in accepting the price are the key elements to succeed in this profession.
Christopher M. Smith
2057 Drainer Avenue
Fort Walton Beach, FL 32569
To work as a retail sales associate and help the store reach at the pinnacle of excellence in customer service.
Summary of Skills:
Geneva Collections, Fort Walton Beach, FL
2012 - present
Guest Service Associate
One-Stop Shopping, Fort Walton Beach, FL
2010 - 2012
High School Diploma
Saint Xavier's High School, Fort Walton Beach, FL