Customer Service Director Resume

Businesses have to compete hard in order to sustain growth and drive home profit. Hence, special importance is given towards customer service. Without good customer service, it is impractical to survive in the market. For this reason, companies appoint customer service directors to develop good relationships with customers. These directors work as the head of customer service managers and customer service representatives and monitor their works. The primary duties they perform include building strategies for improving customer service, analyzing and meeting customers needs.

Given the responsibilities a customer service director handles, your abilities to lead a customer service team, hire and train potential staff, perform market analysis, and gauge customer needs become vital ingredients for your resume to draw home positive points.

Resume Example

Vernon M. Taylor
1225 Cunningham Court
Clarkston, MI 48346
Phone: 248-620-7113

Job Objective:
A customer service director position to help the company in planning and designing effective customer service strategies in order to sustain customers for a longer time.

Summary of Skills:

Work Experience:

Customer Service Director
Flexi Electronics Ltd., Clarkston, MI
2012 - present

Customer Service Director
XYZ Company, Clarkston, MI
2009 - 2012

Bachelor's Degree in Business Management
Loyala Business School, Clarkston, MI

Available upon request.

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